Revocation instruction

You may declare revocation without any reasons in between 2 weeks in text form (e.g. letter, e-mail) or by returning the merchandise. The revocation period commences the day following the receipt of merchandise and this revocation in text form.
The time-limit shall be deemed to be observed by the timely dispatch of the declaration of revocation or the return shipment.
The revocation is to be addressed to:
letter: FORMAT, Mareike Ulman, Tellstr. 7, 12045 Berlin

e-mail: [email protected]
In case of a valid revocation, all mutually received performances as well as emoluments taken (e.g. interest), if applicable, are to be restituted by either side. If you are unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition, then you have to insofar compensate for its value.
All reimbursement obligations must be fulfilled within 30 days of the declaration of revocation.
The merchandise shall be send back in a new and unused state, with all labels and hangtags and with the original or comparable packaging.

Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »